From:                                         Bringel Ryan [Ryan.Bringel@grassvalley.com]

Sent:                                           Monday, May 24, 2010 10:54 AM

To:                                               Margaret Hale

Subject:                                     RE: Console Help

 

Categories:                              Red Category

 

Margaret,

 

Give this a shot…

 

·         Open EMP

·         From the License menu select “License Keys”

·         In the Name field type in “UsingAD”

·         In the Value field type in “False”

·         Click the “Set” button

·         Try logging into Console again

 

 

Sincerely,

Ryan Bringel

Grass Valley Tech Support Dept.

(801) 222-5204

www.canopus.com

 

 

When replying to e-mail correspondence, please include ALL history so that I may be able to better assist you.

 

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From: Margaret Hale [mailto:mhale@influencemedianetwork.com]
Sent: Monday, May 24, 2010 8:49 AM
To: Bringel Ryan
Subject: Console Help

 

Ryan

 

Do you know what setting to change so the Dynaclips console will not use Active Directory?  It is using the AD credentials instead of allowing them to login.  Please help.

 

Margaret

 

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                  Margaret Hale

                  Director of Technical Operations

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